Saturday May 01, 2010
I’ve got a big post on the DRM solution for the PC version of Alpha Protocol. I know this info was discussed recently and there were many concerns, which is expected for DRM. I’ve talked with our teams and given some of the other solutions out there, this seems pretty straight forward and very accommodating. The only major requirement is an internet connection, and there are workarounds if you don’t have a PC connected to the internet. Here’s the official statement on what to expect:
We’ve got a full FAQ detailing exactly what to expect, but please, ask questions if you have them and I’ll do my best to get them answered.
The PC version of Alpha Protocol uses an internet based licensing system. After installation, the user is required to enter a valid product registration code (license key) in order to begin playing the game. An internet connection is necessary to do this.
Your registration code, like the software and license that you purchased is your property. Please keep it in safe place and don’t give it out to others.
What licensing system is used on Alpha Protocol?
Why does SEGA recommend that I keep my product registration code secret and safe?
How will this licensing system affect me?
You will not need to repeat this process unless you significantly change your machine hardware, or you deactivate your product (please see the deactivation section below), or install it on another machine.
How many times can I activate?
What if I want to transfer the game to other computers, more than five over the life of the product? I have multiple computers at home and often swap them out you see.
In order to do this you will need to deactivate older installations though. The best way of doing this is to install the game on the computer you want to play the game on and follow the on-screen instructions. Please see the FAQ’s regarding transferring licenses and deactivating older licenses below.
What happens if my computer crashes? Do I lose that license seat?
What if I change a large percentage of hardware? Do I lose that license seat?
Just start the game as normal and if this is an issue you simply enter your ‘activation key’ into the activation screen and click ‘Activate’, as you did when you first activated the game.
At this point, if you have reached your license seat limit you will be taken through the process of deactivating the previous installation which only takes a few mouse clicks.
If you have not reached your license seat limit then within 30 seconds of reactivation you will be playing the game as you did before. In this case, you can still get the older license seat back via our web based deactivation option (please see the deactivation section below) or just wait until you install the product on more computers.
Am I protected for the future if the Uniloc service is discontinued?
I do not have internet access. How do I activate the game?
Do I need to have internet access to play the game?
We wanted to provide a realistic solution so that customers can play the game without interruption in cases where an internet connection is down or is unreliable. We also wanted to support laptop users, who might wish to play on the move without internet connection.
I have internet access but I am having internet connection problems. How do I activate the game?
I have internet access on my computer, yet Alpha Protocol is not able to authenticate. What’s the problem?
Do I need the disk in the drive to play the game?
Transferring a License Seat/License Seat Deactivation
I have installed Alpha Protocol already and I want to install it on another computer. How do I do this?
I have installed Alpha Protocol on five machines, so I have used all my license seats. I want to play Alpha Protocol on another computer so how do I transfer a license?
How do I deactivate my key from my computer?
1.If you have access to the internet, just uninstall the game while the internet connection is active. We take care of deactivation for you in this case, but please bear in mind if the internet connection is not reliable or drops out during the un-installation then deactivation may not occur.
2.In order to provide greater flexibility we have created a deactivation service. Simply navigate to the following our website (not yet active) and enter your ‘activation key’ and you will then see all of the devices associated with your key. Simply click to delete the device(s) that you no longer require. Once you have successfully deactivated the device(s) you can then re-use the key on new devices, up to your limit of five (5) seats (please refer to ‘How will this affect me?’ section for information on seats).
Please bear in mind that this is the exact same process that you will be guided through if you install the game and attempt to activate having used the five license seats. Generally people will not need to go directly to the web site.
Web Based Activation (if you are experiencing issues trying to authenticate, or do not have Internet access on the computer you are trying to authenticate)
To activate from within the application itself, the software must not be blocked (by a firewall) from sending and receiving data over the internet (Port 80 – standard HTTP port). For many users this will not be an issue and it will be handled automatically.
Users with firewall issues will always have the option of updating firewall settings. However, in the cases where you can still browse the web via a web browser it may be easier to use Web Based Activation.
Web Based Activation may also be of interest to if you are a user with no internet connection, have an unreliable internet connection or a firewall that will not allow even web browsing and you can still activate the software via another computer that does have web access.
This process involves saving a file and transporting it to the computer that does have web access. Using that computer you upload the file to a website and in response save another file out and transfer it back to the machine you wish to activate software on. A local network, USB memory stick, floppy disk or other writable media are ideal for the purposes of transferring the files between the two computers involved.
In all cases please proceed to install the game on the computer of your choice and you be provided with full guidance to assist you in activating through the web page. The URL is provided at that time.
I’ve been through the FAQ and I’m still having problems, is there anything I can do?
Posted by Clumsyorchid in Alpha Protocol on 9:33:18AM May 01, 2010
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